Co-create connected, digital-first, and patient-centric care pathways
With our interdisciplinary clinical services, a modular API-driven digital platform, and a service design led approach, we can deliver high quality healthcare to your policyholders while reducing cost of secondary claims
Unified digital front door
By reimagining clinical pathways for GPs, physiotherapists, mental health counsellors, and dieticians through our apps or clients' apps, we co-create digital front doors with our clients
We can integrate our technology platform with insurers' customer identification platforms and back-end systems to facilitate eligibility, dependents management, pre-authorisation and payments
Interdisciplinary care at scale
Over 210 interdisciplinary clinicians provide high patient satisfaction, NPS of 72, and consistently good clinical outcomes, Good CQC rating
Our GPs, mental health professionals, dieticians and physiotherapists provide over 500k consultations annually
Proprietary EMR Store and Orchestration Capabilities
We enable patient-consent-based, secure electronic medical record sharing across the healthcare ecosystem using our proprietary EMR store and orchestration capabilities based on HFIR and HL7 protocols. As a result, we can facilitate seamless handovers between primary and secondary care, reducing claims costs by 25-40%
Best-in class clinical products and services
Health Risk Assessment
With personalised HRA algorithms, you get a comprehensive assessment of your physical and mental health. Our tool gives actionable recommendations on how to improve your health and prevent diseases by suggesting blood tests, consultations and more
Symptom Assessment
Provide single digital front door for accessing your service through our Symptom Assessment tool. Our Class-1 medical device includes online triage, acuity monitoring and referral router
Virtual GP Services
Consult with a doctor when you need to via video, phone, or message, combining digital convenience with accessibility to experienced healthcare professionals anywhere, anytime
Allied Health Services
Provide high patient satisfaction and consistently good clinical outcomes through a scalable and growing team of interdisciplinary clinicians:
- Dieticians
- MSK specialists and physiotherapists
- Mental Health specialists incl. Counsellors, psychologists, CBT-therapists and more
Form Filled Prescription
We cover over 30 different treatments including sexual health treatments and lifestyle medications. Our questionnaires are clinically safe and give patients the convenience of getting medication without booking or seeing a GP
Assist
Our comprehensive mental health and wellbeing services integrate several clinically proven counselling approaches and self-help tools to support your people, including:
- EAP
- Psychological services
- Wellbeing Training
- Critical incident management services
Benefits
claim cost reduction
NPS
years of experience
GP’s within our network
Leading Life and Income Protection provider
The Challenge
Recognising the strain of the NHS, MetLife was looking to enhance its group risk proposition to provide extra support, particularly during times of need, at no extra cost to eligible policyholders.
HealthHero Solution
24/7/365 virtual GP service to offer group life and individual protection policyholders access to experienced practising GPs
80%
of patients would recommend the service to a friend or colleague
100%
of patients felt their GP met or exceeded their expectations of consultation duration
Top reasons for booking:
60%
Avoiding wait for
own GP
60%
Difficult to get
time off
.png?width=1080&height=263&name=Zurich_Logo-1080x263-3664982664%20(1).png){kind=logo}
Leading Life and Income Protection provider
The Challenge
Zurich wanted to offer a solution that created a more immediate and frequent interaction with employees to help keep the brand and main benefits they provide front of mind, whilst also dealing with a broader range of health concerns to improve overall health and wellbeing.
HealthHero Solution
HealthHero’s digital GP technology and delivery through a personalised web application helped to address the client’s challenges by providing members with 24/7/365 access to experienced, practising GPs – through a simple to use app.
92%
Overall satisfaction rating
97%
Accessible booking rating
750
Corporate clients onboarded
Get in touch
We would love to hear from you.
You can get in touch by using the form.
News and Resources
Supporting millions of patients and thousands of businesses across Europe
