Enhance customer lifetime value and capture additional revenue streams
Take advantage of the growing self-pay market and increase your revenue by offering new,
digital first clinical services. Maximize customer lifetime value through a connected whole health approach
We understand your challenges
1. Differentiation
Growing self-pay market
Capitalise on the emerging self-pay market and offer new services such as lifestyle medications, health plans, health screening and more
2. Technology
Technology and data challenges
Tech stacks and purchase paths from multiple suppliers prevent from optimising customer lifetime value and improving consumer experience
3. Poor experience
Disjointed patient experience
Need for connected whole health propositions to drive lifetime value through a better use of analytics around consumer buying behaviour
We design solutions to solve your challenges and meet your specific needs
Unified digital front door
We co-create a digital front door with our clients, reimagining By co-creating a digital front door with our clients, we are reimagining clinical pathways across GP services, physiotherapy, mental health counselling, and dietitian services
Insurers can use our platform to manage eligibility, dependents management, pre-authorisation, payments and co-payments for policy holders
Interdisciplinary care
at scale
A scalable and growing base of more than 210 interdisciplinary clinicians consistently achieves high patient satisfaction, NPS of 72, and good clinical outcomes, Good CQC rating
Our GPs, mental health professionals, dieticians and physiotherapists provide over 500k consultations annually
Proprietary EMR Store and Orchestration Capabilities
HFIR and HL7 protocols enable secure, patient-consent-based sharing of electronic medical records across the healthcare ecosystem with our proprietary EMR store and orchestration capabilities. Our seamless handover between primary and secondary care reduces claims costs by 25-40% as a result
Form Filled Prescription
A clinically valid form filling and pre-approval process to ensure better customer experiences and high efficiency. We provide over 30 different treatments, including sexual health and lifestyle medications
Best-in class clinical
products and services
Health Risk Assessment
With personalised HRA algorithms, you get a comprehensive assessment of your physical and mental health. Our tool gives actionable recommendations on how to improve your health and prevent diseases by suggesting blood tests, consultations and more
Symptom Assessment
Provide single digital front door for accessing your service through our Symptom Assessment tool. Our Class-1 medical device includes online triage, acuity monitoring and referral router
Virtual GP Services
Consult with a doctor when you need to via video, phone, or message, combining digital convenience with accessibility to experienced healthcare professionals anywhere, anytime
Allied Health Services
Provide high patient satisfaction and consistently good clinical outcomes through a scalable and growing team of interdisciplinary clinicians:
- Dieticians
- MSK specialists and physiotherapists
- Mental Health specialists incl. Counsellors, psychologists, CBT-therapists and more
Form Filled Prescription
We cover over 30 different treatments including sexual health treatments and lifestyle medications. Our questionnaires are clinically safe and give patients the convenience of getting medication without booking or seeing a GP
Assist
Our comprehensive mental health and wellbeing services integrate several clinically proven counselling approaches and self-help tools to support your people, including:
- EAP
- Psychological services
- Wellbeing Training
- Critical incident management services
HealthHero difference
As part of our joint service design workshops and phased implementation, we reimagine clinical pathways using best-in-class digital tools and clinical excellence at scale
Clinical excellence at scale
Taking care of 7m+ people in the UK and Ireland enables us to handle large-scale operations or scale up new schemes at low costs
The network effect allows us to ramp up to a run rate of more than 40k consultations per year in just three months
Digital tools
Our digital tools include personalised self-care programmes embedded within clinical pathways
To increase clinical outcomes and patient satisfaction, we integrate self-care programmes such as Cognitive Behavioural Therapy, physiotherapy exercises or diabetes and menopause content into clinical pathways
Workshops and phased implementation
We run joint service design workshops to reimagine clinical pathways, launch new products, and drive continuous improvement
Benefits
claim cost reduction
NPS
years of experience
GP’s within our network
What our clients say
Case studies
Manifestation of our how we can package together products and services
Leading Private Hospital
in the UK
The Challenge
Alleviating GP wait time issues and faster referrals into own network of hospitals where required
HealthHero Solution
Virtual GP service delivered via an API
Get in touch
We would love to hear from you.
You can get in touch by using the form.
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